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Olivia Njuokon Enih

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Member since April 2, 2022

Customer Services

  • //smartjob.ae/wp-content/uploads/2020/07/800px-Flag_of_the_United_Arab_Emirates.pngUnited Arab Emirates
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A focused professional with strong experience in customer service and the proven ability to assist customers. Demonstrates exceptional communication and relationship building skills, and encourages team collaboration in order to achieve excellent customer satisfaction. In a challenging environment where integrity cooperation and good governance are highly valued with objective to improve personal career and support the organization achieve its highest goal.

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Experience

Gems (DAA) Dubai

  •  American Academic
  •  Apr 2020 - Present

Teaching Assistant

  •  Virtue Bilingual Nursery and Primary School
  •  Apr 2019 - Present

CUSTOMER SERVICE REPRESENTATIVE

  •  Jan 2018 - Present

. Response to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, payments, exchanges and refunds.
. Deliver excellent customer service when offering advice in a professional and efficient manner.
. Work in compliance with high standard company practices and in accordance w5th brand requirements.
. Employ team work skills by supporting the work of others.
. Promptly attend to customer request.

Education

Course in Waitress\ Barista

(G.T.T.T.C) Teacher Grade One Certificate

Diploma

HIGH SCHOOL

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